Refund & Cancellation Policy
Last updated: July 10, 2026
This policy describes how subscriptions, cancellations, and refunds work for QuoteRocket, operated by ClearDesk Studio (CVR 44331543).
1. Try before you buy — 14-day free trial
Every new account gets a 14-day free trial. No card is required to start. Use the trial to make sure QuoteRocket is right for you before entering into a paid subscription. If you do not upgrade before the trial ends, your paid features simply pause — your data stays available should you subscribe later.
2. Subscription & billing
- Plans are billed in USD, currently $59/month unless otherwise stated on the pricing page.
- Subscriptions auto-renew each month until cancelled.
- Payments are processed by Stripe.
- Taxes (e.g. VAT/moms) are added where required.
3. Cancel anytime — no refunds
You can cancel your subscription at any time from the Billing area inside your account. There are no cancellation fees. On cancellation, your paid access continues until the end of the current paid period — after which the subscription simply stops renewing.
Because the 14-day free trial is offered specifically so you can evaluate the Service before paying, we do not refund subscription payments already made for the current period, even if you cancel early. You will not be billed for any subsequent period after cancellation.
4. EU right of withdrawal — digital services
Under EU consumer law, consumers normally have a 14-day right of withdrawal from distance contracts. For digital services, this right can be waived once performance has begun with the consumer's express prior consent.
By starting a paid QuoteRocket subscription, you expressly request that we begin providing the Service immediately and you acknowledge that you lose your 14-day right of withdrawal once performance of the subscription has begun. The free trial gives you 14 days to evaluate the Service before this applies.
5. Exceptions
We may, at our discretion, issue a refund where a serious Service issue attributable to us prevented you from using paid features, or where required by mandatory consumer-protection law in your country of residence. To request a refund, email hello@cleardeskstudio.net from the address on your account with a short description of the issue and any relevant invoice numbers.
6. Chargebacks
If you dispute a charge with your card issuer without first contacting us, we may suspend the account pending resolution. Please reach out first — most issues are resolved quickly.
7. Statutory rights
Nothing in this policy limits any non-waivable rights you may have under applicable consumer-protection law in your country of residence.
8. Contact
Billing questions? Email hello@cleardeskstudio.net.
ClearDesk Studio · Ringholmvej 1, 2., 2700 Brønshøj, Denmark · CVR 44331543 · VAT DK44331543